Amazon Uses AI to Pack Smarter

Amazon’s AI model, the Package Decision Engine, determines the most efficient packaging for products, reducing waste and ensuring safe delivery. By analyzing product information and customer feedback, the model predicts the best packaging type, helping Amazon achieve its sustainability goals.
Ever wondered how Amazon knows exactly what size box to ship your new gadget in? It’s all thanks to a super-smart computer program called the Package Decision Engine. This AI brainchild has learned to pick the perfect packaging for everything from tiny earrings to massive TVs. It’s like having a personal shopper for your online orders, but instead of clothes, it’s boxes and bubble wrap.
Amazon engineers trained this AI by providing it with numerous examples. They showed it well-packed items that arrived safely, as well as poorly packed items that got damaged. The AI learned to identify clues in product descriptions, such as keywords. This AI has been so successful that Amazon is now using it to pack items globally! It’s learning new languages, adapting to different types of products, and even handling various packaging materials used in different countries. By using this AI, Amazon has been able to cut down on waste and make deliveries more efficient. They’ve even saved millions of tons of packaging material since 2015! It’s a win-win: less trash for the planet and lower costs for Amazon. Plus, it means your stuff is more likely to arrive in one piece. It’s a small step towards a greener future, one box at a time.

Source: aboutamazon.com, Forbes

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